Capitalxtend has received renewed interest due to a slew of user complaints that raised concerns about unprofessionalism, bad customer service, and withdrawal issues. Despite the broker feeling and looking like a professional trading broker, many users have indicated they had a poor user experience.
Capitalxtend Overview
- Company Name: Capitalxtend
- Website: https://capitalxtend.com/
- Address: Level 2, Suite 201 The Catalyst 40 Silicon Avenue Cybercity, 72201 Ebene, Republic of Mauritius
- Regulation Status: Not Regulated
- Operating Since: 2005
- Warned By: Not Recommended
User Experience Warning Signs
Several traders shared the same concerning experiences, which raise serious concerns about Capitalxtend and their operations:
Delayed or blocked withdrawals. Users highlighted that they requested withdrawals that were never processed. In many instances, after users had requested withdrawals, communication ceased between them and their account managers.
Account Verification Delays.
Investors had expressed how long it took for the completion of the login process, with many indicating they waited over 20 minutes just to see “verifying you are human.”
Very limited withdrawals to cryptocurrencies. Users who deposited money via bank cards claim they were restricted from withdrawing money to another bank card, which raises issues of transparency and regulatory clarity.
No Communication.
Many Users identified that they were asked to communicate with their account manager via personal emails or WhatsApp. After that initial communication, users indicated they were never able to communicate with their account manager.
Very questionable support.
There were numerous complaints highlighting a lack of support, and there were also many complaints indicating they were simply ignored or evaded at times while trying to resolve simple problems.
Common Complaints
- Users can’t get to their money even when trades are successful.
- There are lots of five-star reviews that look to have been paid for and/or manipulated,
- User approvals on any withdrawal are often shown as pending with no proof.
- Transaction policies are muddled.
Independent Conclusion
Having taken into consideration many inquiries about many experiences, Capitalxtend raises many red flags that you would expect from B-Book brokers and unregulated brokers. Users should exercise caution and actively seek brokers with a regulatory body and something verifiable to support their customers.
Frequently asked questions (FAQs)
1. Is Capitalxtend a licensed broker?
Currently, it appears there’s little to no evidence that Capitalxtend is licensed with reputable or reliable financial regulators – this would be a significant risk factor.
2. Why are users reluctant to withdraw?
Lots of users are reporting that Capitalxtend is engaging in delaying/ denying clients from withdrawing, and have requested that those clients communicate directly with the “account managers” who are unreachable and unavailable.
3. Are the reviews online legitimate?
There are some 5-star reviews, though many users say they were either paid or fake, as their experiences did not reflect the reviews.
4. Are there risks associated with forced Crypto withdrawals?
Forced crypto withdrawals would limit traceability and accountability, and this method of transferring money is almost always used with scam brokers to limit their refunding or legal liabilities they may have to a client.
5. Should I invest money with Capitalxtend?
Due to the sheer volume of complaints and their lack of regulation, we do not recommend Capitalxtend and instead recommend moving your hard-earned money to a reputable licensed broker.
Conclusion: If you are considering Capitalxtend, now would be the time to reconsider. The sheer number and the frequency of all the negative reviews, and other red flags related to their withdrawal process and customer service, as well as the overall lack of any transparent company details, make Capitalxtend an extremely high risk.
If You’ve Been Affected by Capitalxtend
At BrokersReviewer.com, we specialize in evaluating and exposing unreliable online trading/mining platforms. If you have invested in Capitalxtend or any similar service and are facing issues, we are here to help.
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- Unbiased platform reviews
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Don’t be quiet. You have the right to speak out. If you are a victim of Capitalxtend or any cryptocurrency scheme. Speak with us so we can help you figure out your options and keep moving forward safely.
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